Best of the Best winner 2010-2013/14 4yrs and strong
Please include the model of your stove in your review of these pellets.
Very disappointed. Will not use them again. We live in Massachusetts, I have been burning Vermont wood pellets for the past 4 years in my Harmon Accentra insert. The first 2 years they were by far the best pellets I have ever purchased, hands down. I paid the premium money for the “premium” pellet for the simple fact that I did not have to empty the tray or clean the stove as often.
Last year I was using them and noticed tons more ash, I had to clean the entire stove every week or there would be so much ash it would not run properly. The glass door would get black with soot and I was chipping away carbon build-up with a screwdriver every few days. I thought there was something wrong with my insert. I even had someone come out and service it and there was nothing wrong. I religiously keep my insert very clean as I hate to have too much build-up and I noticed I just could not keep up with it. I thought I was crazy until I had about ½ ton of vermont wood left over from 2011 and sure enough when I got down the previous year’s pellets….it was like night and day. The stove was right back where it was, no ash, burning great, hardly had to clean it.
I called the local distributor and told them what happened and they said they had not heard of any complaints (what else are they going to say) and I figured I received a bad batch, but I told them it better not happen next year as I would be willing to give it one more try.
Well, I bought 6 more tons of Vermont wood this year and I am thoroughly disappointed. Same issues as last year. I am convinced they have done something with the formula for these pellets and they are not what they were 2 years ago. I spent the extra money because I wanted the premium pellets so that I am not stuck cleaning my stove every 4-5 days and chipping away at the burn pot nearly every day (which is exactly what I am doing) and most importantly not getting very good heat output as a result.
I would love to have these pellets tested to see if they are in fact as advertised. I do not know what they did with their pellets, but they changed some formula or the way they process them or in the wood or something as they are definitely not as advertised and I will not be using them again.
I called the distributor and they assured me that they were not exposed to moisture or contaminated in any way. Also, I tend to believe them as none of the bags were wet and the pellets are all dry, sealed and shrink wrapped when they arrived, nothing that would lead me to believe something was done outside of the manufacturing process. Too bad, I thought I had a nice brand that I would use for years, but I just can't recommend these to anyone unless you feel like cleaning your entire stove every few days. Too bad, we usually get about 20-30 tons as my neighbors and I order at the same time to save on delivery charges and they are not happy with them anymore either.
I have a Harmann accentra insert. I did a lot of research after last years brands were terrible. I was looking forward to burning the VWP this year, The four star rating along with the high btu and low ash sounded great. I purchased 2 tons of VWP and 2 tons of Logik-e. When the temp droped to COLD I started using the VWP. I am sorry to say Im having problems with them The btu is great so is the ash But they are sticky and stick to the hopper walls causing the stove to go out during the night. I am so disappointed. I am mixing the both brands together for now but don't have an equal amount.Report
This years batch doesn't seem to burn as well as last years batch. Low ash, yes.. but the material in the burn chamber is not the fluffy ash I saw last year. This year is seems to cluster and stick to itself as it exits the burn pot on my Harman P38+. This type of ash is matching lower quality pellet ash. Does not seem to produce any more heat than my Spruce Pointe or Easy Blaze pellets.. with same amount of clinkers too.Report
Sante Fe Quadra Fire Insert
By far the best pellet I have tried. I have tried 3 other brands. These burn hot and have very low ash. This is my third season and these are my preferred brand. I bought 6 tons last year and 5 ton this year.
Cleaning a pellet stove regularly is the key to great operation ! I clean mine every 48 hours. Also found running it on Medium or High gives excellent results. On Low I get sticky residue from lower combustion temperatures.
I talked to the people at Fallon's Home and Hearth. Very pleasant to talk with. They were baffled as to my issues with the pellets. They are sold out of Vermonts because everyone loves them. They said my quadrafire cb should love the Vermonts. They said the only possible explanation is that I sift each bag and that may be breaking down the pellets just enough to weaken them and the auger is then crumbling them. They said to try a bag or two without sifting them and see what happens. If that doesn't help, they said they would refund my purchase. Great customer service so far... Thanks. I will follow up on the unsifted pellets.Report
Follow up to last post.... Vermont wood pellets do have the least amount of ash of all the pellets I've tried. That alone is not enough to redeem them. I have a 2012 Quadrafire Classic Bay 1200 Free standing. I clean and prep my stove meticulously so that's not the problem!Report
Maybe it's just me.....but I'm tired of trying premium or super premium pellets, paying top dollar and getting the shaft!.... I can't take it anymore! Last February it was Cubex. Best of the best! Worst pellet I've tried! Oh but they had a bad batch come out for the first time ever!!! And I happened to buy them! So I went back to Maine Woods! And again, they were awesome! This year I figured I would try another super premium pellet that everyone raves about... Vermont wood pellets....I can't believe I'm going to say this but these are worse than the cubex that I tried last year! I bought three tons from Fallon's Home and Hearth in South Hampton. They defended these pellets last season after some not so favorable reviews saying that they got busy at the plant and were overwhelmed by the amount of business.... Well they won't have to worry about my business again!!! Fifteen bags in so far....almost 10 full cups of fines and pure sawdust! The auger is jamming daily, multiple times! I am hand sifting each bag and pulling almost a full cup of sawdust out and the auger is still jamming! I just pulled out 80 lbs of sifted pellets and vacuumed the hopper to get the stove running again! I cleaned my stove and prepped it for summer and cleaned it again to ready for. The heating season. Stove is spotless! After I cleaned it and removed 80 lbs of pellets, the stove is finally running.....till it jams again! Wonder if Vermont pellets will do anything about this, or Fallon's Home and Hearth! I had no luck with Cubex! They didn't bother to respond to my problems with their pellets! What's going to happen this winter when the stove continues to shut down at night when I'm sleeping and it's 30* outside. Has shut down at least 10 times, usually at night!!!Report
We are a dealer of Vermont Wood Pellets, they are the best by far. This heating season things got a little crazy for them because of their increased popularity from last season to this season. At one point they switch to a new bag sealer and that would help increase production and they ran into issues with the bags sealing properly, at this point that problem has been resolved and we have not noticed any issues for months now.
As a Vermont Wood Pellet Dealer who offers delivery, we would come pick your bags up and switch them out for good ones free of charge, if you bought them from us. You paid for a product and a service, and there is no reason you should have to pay anything additional, or have to bring them here to switch them out. - If you bought them from us, please contact us and let us know so we can hopefully restore your faith in Vermont Wood Pellets.
~ Home & Hearth Inc. 603-926-2084
Almost finished with my second year supply... 17 bags left after starting the winter with 3 1/2 ton. This winter was definitely colder than 2011-2012, and VWP did the job once again. I did experience one bad bag in the batch with what appeared to be clumped saw dust (very hard). If my memory serves me right, there were three or four clumps in that bag. Overall, I only had to clean my stove every 3-4 weeks and did not have any issues. I'll be ordering 4 tons for next winter in the coming months.Report
Trying the Vermonts now. Usually burn 5T Okanagans in my XXV. Ran out and trying some others. These have excellent heat output with minimal ash, but I am having the same black soot buildup on the glass like some others. It looks terrible and will drive me to another brand.Report