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I burned through two tons during the 13-14 season with no issues, great heat and low ash. I ordered three more tons this season and quality was great through first ton. However the second pallet has really disappointed, pellets have been burning very dirty causing overfilling in the burn pot with covering the unit with black sooty ash. With the first Ton I could go 10 days without needing to clean the unit, lately it has been 3-4 days to keep the unit going. There has been much variability in the size of the pellets causing me to continually adjust the feed rate. Very disappointed at the inconsistency this year.