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We have an Ashley stove and we have had no problems at all! The only thing is that the bags at the top seam do come apart and rip easy but the wood pellets are great! We have really low ash, and my stove has started every time we started it! It sounds like a lot of people's stove aren't working right so they give a bad review! I just want to say that I love my stove and my pellets to, love the warmth that comes out to!!!