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I have two stoves and burn about three tons/year of Spearfish pellets exclusively. They burn flawlessly.

Unfortunately, I had one problem last winter of a jammed auger. Disassembly found a brand new shiny double head masonry spike. I blew it off as a fluke.

Bought three tons again this fall and just had a second jammed auger. This time it was a square head drywall screw.

Since I use neither of these types of hardware, where are they coming from? I only open one bag at a time and consume it before opening the next bag. I have tried to find someone at Spearfish to discuss this issue but can't find a website or get a real human to answer a phone.