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Oh my goodness, this brand is not on top any longer. I have been using another brand for the last 3 years. I found this brand (which I might add is more expensive then the normal brand that I have been using) again at Tractors Supply. I was wondering why the extra soot, then saw that the pellets were not all uniform and just pieces (which make more in the burn pile, which creates a larger flame and makes my stove too hot to touch on top - which has never happened before). I also noticed moisture and clumps. I am so disappointed and so happy that I did not purchase a whole pallet. I think I will be returning the bags that I have not used yet to Tractors Supply (which is not their fault). I also plan on contacting the company.