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I have to agree with the most recent posts. I've used Rocky Mountain pellets for severals years with decent results. This season, they are awful. I have to shut the stove down every day to clean the ash and clinkers out of the burn pot, as well as the black soot on the glass due to the restricted airflow through the burn pot. I actually tried 6 bags of their supposedly lower quality Eco-Flame pellets from the Home Depot, and I had far better results. I'll be looking for another brand of pellets for next season.