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Something has certainly changed with this product. In 2014 I had purchased Hamer and was impressed by the BTU's it put out, the lest amount of ash, and the lest build up on the burn pan area. Because of the price difference at that time I switched to there competitor's to find that there where just as good of pellet out there for less money. This heating season end of 2017 I found that Hamer is about the cheapest out there, but wow, what a change in the quality. A lot of ash, more build up in ash pan area and burn time to a 40lb bag is less too.