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I use Harman pellet stove, we have used these pellets for a number of years with no problems, however this year we got our 3 tons as usual. When received one of the pallets had been forked during loading. Home Depot replaced 10 bags without a problem. During the season we lost at least 20 more bags do to holes at the top crimp site and wet pellets.. 20 out of 150 is totally crazy and expensive. Never again for Stove Chow!!!