From the creators of the LG Granules softwood pellets.
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I have a St Croix Stove.
With the Great NorthEast Pellet shortage I have been only able to buy 10-15 bags of pellets at a time. The last buy was MaXimum Pellets. Your desciption of the pellets are spot on. The first few bags burned well. Not much ash residue. Then I started getting a thin ash layer on the burn pot tray. This caused the glass to “brown up”. After I would clean the stove everything would be OK for a bag or two. Then right back to the film on the burn pot. The ash residue is a strange brown almost granular in nature. I will admit the heast output is high! Not sure if I will by these again or not, unless that is all that is offered at my retailer.
We installed a pellet heater this past November, tried 10 different brands with low ash contents. We tried this Maximun brand ,hardwood pellet, bought from a local dealer near our home in southern Maine..These are the BEST by far.. They Burn clean and hot and smell like the forest. Hope we can get more next year.