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Most of the complaints we follow up turn out to be airflow, feed rate or a stove that needs cleaning — not the bag. Fifteen minutes of checks will tell you which one you have.
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While the pellets produce good heat and leave minimal ash, their excessive length (over 2 inches) causes frequent auger jams—more than five times per bag in my experience. This creates a reliability issue that outweighs the otherwise solid burn performance. Due to the risk of the stove stopping unexpectedly, I cannot recommend these pellets for use in situations where the stove is left unattended, such as overnight or during the workday.
Good burn. Low ash
Pellets too long causing frequent jams
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