Hay Creek Wood Pellets

6 written reviews

1. Rj meyer November 28, 2024

   Too much soot. Doesn’t seem we get the same heat as we do from hardwood pellets

   Liked

   ??

   Disliked

   More expensive. Not as clean burning

   Helpful · 1
2. Bobby February 28, 2024

   Absolut garbage. Burned 3 ton last year. Was told this was a softwood blend it is clearly not. Spoke to the uncaring mfg. And their claim is its ground up pallets and they don't know what the ratio of hard to softwood is yet dealers are still selling this crap as mostly softwood. Strong don't buy!

   Liked

   Absolutely nothing

   Disliked

   Poor burning
   Dirty
   Metal filings
   Dealers lie about pellets. Not all but too many
   Company didn't care when called to discuss

   Helpful · 2
3. Dallas December 18, 2023

   I cannot tell anyone to ever buy these pellets. I purchased 3 ton and carried them all on two flights of steps into the basement just to find out that the pellets are too long, and too wide as well as having a kind of sticky consistency. They bridge two to three times per day in my Harman pellet stove hopper. The only way that I can consistently keep my pellet stove burning is if I'm constantly disturbing the pellets so they do not bridge. Pretty tough to keep your home warm when you are gone for the day or sleeping and you can't disturb the pellets in the hopper to keep them from hanging up. Very frustrated. Going to be a long winter. I am so happy that I am not a dealer of these pellets. That would be terrible. Save yourself the headache, don't ever buy these!

   Liked

   No pros

   Disliked

   All cons

   Helpful · 3
4. Chris August 9, 2023

   Product and sale
   policy

   Liked

   Excellent product ,very consistent burn ,low ash and dust

   Disliked

   That haycreek doesn't sell to the public ,only to distributors that rake people over the coals ,and divorce the end user of their money.
   This is a stupid policy ,completely ignorant business choice. I might need to find a different company that's willing to sell their product to brick and mortar and end users.
   Companies that don't are losing money and business and haycreek isn't monitoring their dealers ,I've had ripped bags , moisture in the bags from sitting outside uncovered, etc etc
   Overall I like the blended fuel pellets ,however it would be better if I could buy direct ,instead of buying from a dealer who doesn't care

   Helpful · 1
5. Vicky March 19, 2023

   Crap! Doing nothing but wrecking my pellet stove. Constant cleaning needed. Plugged up my auger and now again today. Worse pellets I had ever used!!! I would go back to Marth which I thought we bad until these.

   Helpful · 5
6. Robert Schneider October 20, 2022

   them again

   Helpful · 2