5 Comments

1. Bill says:

   December 19, 2019 at 2:16 am

   Not great

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     (2)
     Heat Output
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     (2)
     Ash Level
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     (2)
     Bag Quality
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     (2)
     Overall Quality

   These work but they are not very hot burning compared to other brands I have used and more likely to form clinkers and create more ash too. I could have just bought it from a bad batch though.

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2. Melody says:

   December 9, 2015 at 1:00 pm

   These pellets are terrible! Have to clean my fire pot daily and they don’t put out much heat. When I open a bag, there is so much dust! Will not use these ever again!

3. Mike says:

   January 27, 2014 at 8:14 pm

   These pellets appeared at Home Depot on Long Island late January 2014, so I decided to give them a shot. First impressions: TONS of dust in the bag, the most dust I have had out of any brand. At that point I thought they were going to let me down. HOWEVER, they are awesome! Low ash, good heat, no clinkers and no ash build in the pot.

4. Tom Thompson says:

   December 28, 2013 at 7:23 pm

   We have a ~2000 Aladdin Hearth Contour model, now called a Santa Fe model pellet stove.
   Our home is about 4400 ft ASL in New Mexico.
   This review is for Heat Resource Hardwood Oak Pellets purchased from Lowes ~20th December 2013.
   These pellets seem to provide good heat when the stove is first cleaned. The heat goes downhill after a few hours as the bowl fills with ashes and what i call pellet turds- big clumps of debris stuck together, not clinkers, they do not stick anywhere.
   I’ve decided that I won’t be buying these again. At about a dollar more per bag than pine, it’s a fair value since I did have to adjust the feed rate down to it’s lowest setting possible.

   My problem is that now the heater needs to be cleaned about every 4-8 hrs. That’s just a clean the bowl with a spoon, scraping the insides and operate the pull rods that clean the outside of the heat exchanger tubes.

   My regular cleaning (with pine pellets) is about once a week and that is scraping the inside of the bowl, operate the cleaning rods, remove all the baffles, brush all surfaces with a small paintbrush, brush the exchanger tubes, remove excess ash, followed by a good vacuuming then dump the ash pan.

   The spent ash color is white, grey and black specs all in one. When burning pine, I only get white and grey specs, no black.

   With these pellets, the glass gets dirty within about 3 hours. The ceramic temp sensor gets bearding within the first hour of running and over night will develop about a 1/2″ long beard.

   The biggest problem is the very frequent need to clean the stove bowl as it fills with ash and will not fly out of the bowl as pine does. The stove will start whooshing after as little as 4 hours and must be shut down for cleaning. If the bowl isn’t cleaned within 8 hours, the stove may not start due to the pellets sitting on a clump of ash and too far away from the igniter.

   I will continue to purchase pine pellets made in Showlow AZ, as these are a great bang for the buck and the stove can go a day or two before it must be cleaned. Also, the pine pellets take about 2-3 days before the glass gets cloudy.

   Also note, all the motors in my heater have been replaced within the last year except the auger motor which has yet to fail. The igniter was changed last season as well.

5. Debbie says:

   December 21, 2013 at 3:57 pm

   We have a Whitfield Profile 3G2 Pellet stove that we purchased 5 yrs ago. We have been cleaning it out weekly, last year and this year we’ve had more ash buildup quicker even after a thorough cleaning at the beginning of the season. After about three days the glass is covered to the point you can’t see the flame. Your product states that it is low ash, the first few seasons we used it, it seemed like it took about a week for the ash to build up. Now it starts the first day.